Work in Our Mountains
Trapp Family Lodge is a unique, four-season resort specializing in European-style accommodations and cuisine, spectacular mountain vistas, upscale amenities, and outdoor activities.
We are a family owned business celebrating 50 years of welcoming guests to our resort. We pride ourselves on providing a consistent commitment to excellence in the products and services that we offer.
An important part of our mission is to attract, retain and develop the best talent in the hospitality industry. Our employees take pride in our unique history and work hard to provide our guests with an outstanding vacation experience. We value our employee’s teamwork, motivation and professionalism allowing us to provide an exceptional guest experience.
If you are a people-oriented professional who enjoys the surroundings and excitement that only a world-class resort can offer, you owe it to yourself to consider how much Trapp Family Lodge can enhance your career path. We invite you to explore the career opportunities available to you at our resort and become part of the Trapp Family Lodge team!
Periodically we are looking for Maintenance Technicians; Dining Room Servers; Line Cooks, Dishwashers; Front Desk Agents; Bellpersons; Housekeepers. Please submit an application to be considered for these periodic openings.
Human Resources Manager- Full Time, year round. Directly responsible for the overall administration, coordination and evaluation of Human Resources functions. Works to ensure a legally compliant workplace, coordinate and oversee the hiring process and foster employee engagement and satisfaction. Applicants should have a Bachelor’s degree from a four-year college or university; and two years related managerial experience and/or training; or equivalent combination of education and experience.
Fitness Center Attendant Supervisor- Full Time, year round. Greets and assists guest using the fitness center; Maintains the facility by picking up/replacing towels, testing water, assists guests waiting for massages, and handles retail sales and light housekeeping . In summer handles food/beverage sales at the outdoor pool; serves as lead fitness center attendant. Pool operation experience preferred. Weekends and holidays required.
Bakery Supervisor- Full Time, year round. Supervises and coordinates activities of Bakery staff engaged in preparation of desserts, pastries, confections. Responsible for managing department inventory, ordering supplies and produce. Planning and preparation of future banquet and event orders. Supervises activities of workers engaged in mixing, dividing, molding, proofing, baking, slicing, and wrapping of breads and pastries. Examines dough batter for specified consistency. Oversees operation of automatic machinery. Weekends and holidays required.
Line Cook- Full Time, year round. Trapp Family Lodge features European-style cuisine in our three restaurants- The Dining Room, The Lounge and our DeliBakery. Our executive chef has designed seasonal menus reflecting both Austrian and Vermont traditions. We are seeking a line cook with experience working in an a la carte line with grill and sauté stations. Culinary education preferred. Good safety and sanitation practices are required. Shifts include weekends and holidays.
Dishwasher- Full Time, year round. Responsible for washing dishes and side duties; must be able to lift up to 50 lbs. Weekends and holidays required.
Server- Full Time, year round, and seasonal. Serve guests meals and drinks in a polite and time efficient manner. Work as a team to ensure guest satisfaction with overall dining experience. Experience in fine dining preferred. Bartending experience preferred. Schedules vary. Weekends and holidays required.
Bellperson- Seasonal. The bellperson provides our guests with their first impression of Trapp Family Lodge. The bellperson greets guest, parks cars, takes guest luggage to rooms and familiarizes the guest with our amenities and services. Assists the guests upon check out. Delivers items to guest rooms, guest houses and villas. Must be able to lift up to 75 lbs. This position requires the use of company vehicle, and applicant must prove to have a clean driving record. Weekends and holidays required.
Front Desk Reception Agent- Full Time, year round, and seasonal. Reception Agents are the first point of contact for our guests. Maintains records and completes follow up correspondence with guests. Ensures other departments are adequately aware of any special requests for each reservation. Facilitates check-in and check-out and guest billing. Minimum of one-year customer service experience with computers and cash handling. Springer-Miller HOST property management system experience preferred. Weekends and holidays required.
Reservations Agent- Part Time, year round. Answers all incoming reservation inquiries through phone, fax and mail. Guides perspective guests through rates and property amenities. Maintains sales of rooms and subsequent follow up of correspondence and rooming. Springer-Miller HOST property management system experience preferred. Schedule includes 9am-1pm, Monday through Friday.
Turndown Attendant- Full Time, year round. Coordinates and performs turndown services for guests. Ensures the public areas of the Lodge are clean and orderly. Provides timely and accurate completion of guest requests for additional amenities and cleaning services. Weekends and holidays required.
Housekeeping- Full Time and Part Time, year round. Crew leader positions available. The housekeeper is responsible for cleaning and stocking guest rooms and public areas to ensure Trapp Family Lodge's high standards of cleanliness and service. The applicant should have a customer focused mindset and positive attitude. The ability to multi-task and prioritize are essential. Must be able to lift up to 50 lbs. Weekends and holidays required.
Housekeeping Dispatch- Part Time, year round. The dispatcher coordinates communication with housekeeping attendants and supervisors on turnover days. Must be able to multitask, work with little supervision, and stay calm in stressful situation. Saturday shifts only.
Retail Sales Agent- Part Time, year round, and seasonal. The retail sales agent assists guests with purchases and answers questions about Trapp Family Lodge. The applicant should have a customer focused mindset and positive attitude. Retail and register experience preferred. Schedules vary. Weekends and holidays required.
Sports Lifestyle Specialist- Seasonal. The Sports Lifestyle Specialist assists both the Outdoor Center and Fitness Center management team with delivering superior product knowledge, outstanding customer service and the development and implementation of new and relevant programing. Understands the significance of product relevance and sell through. Is forward thinking with a vision to identify and create programing, that contributes to the overall profitability the Fitness Center and Outdoor Center. Weekends and holidays required.
Cross Country Ski Instructor- Seasonal. Ensures that guests receive outstanding service in a guest friendly environment. Conducts lessons and clinics. Sizes equipment for customers. Previous teaching or racing experience required. PSIA certification preferred. Must be fluent in classic, skate, back country, and snow shoe. Weekends and holidays required.
Employees of the Trapp Family Lodge are able to take advantage of the many recreational benefits that our extensive property provides including cross country skiing and snowshoeing, access to mountain biking and hiking trails, as well as use of the fitness center and swimming pools. Depending on their status and classification, employees may be entitled to participate in the following benefits after they have met the eligibility requirements.
• Medical Insurance
• Dental Insurance
• Life & Disability Insurance
• Medical Care Flexible Spending
• Paid Time Off
• Employee Assistance Program
• Free stay at the Lodge once per year for employee and a guest
• Free meal in the Dining Room once per year for employee and a guest
Employees of the Trapp Family Lodge, depending on their status and classification, may be entitled to participate in the following benefits after they have met the eligibility requirements.
Life & Disability Insurance
Employee Stock Option Plan
Medical Care Flexible Spending
401K Retirement Investments
Employee Assistance Program
Free Stay at the Lodge Once Per Year for Employee and a Guest
Free Meal in the Dining Room Once Per Year for Employee and a Guest
We are committed to the stewardship of our natural environment; continuing responsible growth and development of our business; upholding our European and Vermont heritage and culture; ensuring the well being of our staff; respecting the von Trapp family history; supporting the health of our community; delivering warm, friendly, professional service; and providing a luxurious yet unpretentious experience that makes our guests feel at home. We believe this commitment will provide financial success to all those parties involved.