Employment - Work in Our Mountains
Trapp Family Lodge is a unique, four-season resort specializing in European-style accommodations and cuisine, spectacular mountain vistas, upscale amenities, and outdoor activities.
We are a family owned business celebrating 50 years of welcoming guests to our resort. We pride ourselves on providing a consistent commitment to excellence in the products and services that we offer.
An important part of our mission is to attract, retain and develop the best talent in the hospitality industry. Our employees take pride in our unique history and work hard to provide our guests with an outstanding vacation experience. We value our employee’s teamwork, motivation and professionalism allowing us to provide an exceptional guest experience.
If you are a people-oriented professional who enjoys the surroundings and excitement that only a world-class resort can offer, you owe it to yourself to consider how much Trapp Family Lodge can enhance your career path. We invite you to explore the career opportunities available to you at our resort and become part of the Trapp Family Lodge team!
Retail Sales Agents – Part Time, year round. The retail sales agent assists guests with purchases and answers questions about Trapp Family Lodge and our recreational offerings. The applicant should have a customer focused mindset and positive attitude. Retail and register experience and knowledge of outdoor sports (i.e. mountain biking, cross country skiing) is preferred. Weekends and holidays required.
Tour Guide – Seasonal. Lead guest tours and activities. Public speaking and previous guide experience preferred.
Bakery & Pastry Manager – Full time, year round. Work with Executive Chef to create visually appealing and tempting dessert menu items; will also prepare these items. Oversee bakery/pastry staff and operations. Attention to detail, an eye for aesthetics and previous experience preparing baked goods (i.e. pastries, breads, cakes cookies, etc.) required.
Line Cooks – Full Time, year round. Experience must include working in an a la carte line with grill, and sauté stations. Culinary education preferred. Good safety and sanitation practices. Weekends and holidays required.
Dishwashers – Seasonal. Responsible for washing dishes and side duties; must be able to lift up to 50 lbs. Weekends and holidays required.
PM Servers – Part Time and Full Time, year round. Serve guests meals and drinks in a polite and time efficient manner. Work as a team to ensure guest satisfaction with overall dining experience. High energy and the ability to multi-task are required. Experience in fine dining preferred. Weekends and holidays required.
Deli Bakery Agent – Full Time, year round. Greets guests as they enter the Deli and assists them with their selection. Must be a team player and work well under busy conditions, while maintaining a positive attitude. Cashier experience preferred. Weekends and holidays required. Must be 18 years old.
Food & Beverage Assistant – Seasonal. Assist DeliBakery staff with stocking supplies, display set up, cleaning to help ensure positive guest/customer experiences. Shifts are Fridays, Saturdays and Sundays from 1p.m. – 9 p.m.
Front Desk Reception Agents – Full Time, year round. Reception Agents are the first point of contact for our guests. Maintains records and completes follow up correspondence with guests. Ensures other departments are adequately aware of any special requests for each reservation. Facilitates check-in and check-out and guest billing. Minimum of one-year customer service experience with computers and cash handling. Springer-Miller HOST property management system experience preferred. Weekends and holidays and occasional overnights required.
Reservations Agent – Part Time, year round. Answers all incoming reservation inquiries through phone, fax and mail. Guides perspective guests through rates and property amenities. Maintains sales of rooms and subsequent follow up of correspondence and rooming. Springer-Miller HOST property management system experience preferred. Schedule through July includes 1pm – 9pm, Monday through Thursday; Sunday 10-6pm. Beginning in August, schedule will be 5pm-9pm, Monday through Friday.
On Call Front Desk Agent/ Night Auditor – Full Time, year round. The Night Auditor serves as the overnight reception agent while completing end of day tasks. Applicant should be able to work independently and have a good knowledge of computers. Experience with Springer-Miller HOST property management system is preferred. We are seeking a hardworking, detail orientated applicant who can assist guests with professionalism. Hours are 11pm-7am. Weekends and holidays required.
Villa and Guest House Crew Leaders – Full Time, year round. Manages and oversees a staff of employees that cleans and stocks Villas and Guests Houses. Must have 2 years minimum of supervisory experience. Good communication skills. Weekends and holidays required.
Villa and Guest House Cleaners – Full Time or Part Time, year round. Fridays, Saturdays and weekdays shifts are available. Clean and stock Villas and Guest Houses to the Trapp Family Lodge's high standards of cleanliness and service. Must have valid, clean driver's license and be able to lift up to 50 lbs. Experience preferred, not necessary.
Main Lodge Housekeeper – Full Time, year round. Clean and stock guests’ rooms and public areas to ensure Trapp Family Lodge's high standards of cleanliness and service. Must have valid, clean driver's license and be able to lift up to 50 lbs. Weekends and holidays required.
Turndown Attendant – Full Time, year round. Co-ordinates and performs Turndown Services for Guests as requested. Assures that the public areas of the Lodge are clean and orderly (living rooms, restrooms, meeting rooms, etc.). Provides timely and accurate completion of Guest requests for additional amenities and cleaning services.
Houseman – Full Time, year round. The houseman maintains cleanliness of public space including the lobby, public restrooms, offices, elevators and stairways; ensures Trapp Family Lodge’s high standards of cleanliness throughout public and guest spaces; assists housekeeping staff in response to guest requests; completes special assignments such as cleaning carpets, assembling furniture, assisting with Guest House cleaning. Must be able to lift and move up to 50lbs. We are looking for a self-motivated person who is able to remain focused during busy and stressful conditions. The ability to multi-task and prioritize are essential. This position requires the use of company vehicle, and applicant must prove to have a clean driving record. Weekends and holidays required.
Mountain Kids Club Supervisor – Part Time, year round. Oversee the planning and execution of the Mountain Kids Club program; Work with young children on daily activities outside, arts and crafts and nature projects; Supervise seasonal kids club staff. Must be a self starter, friendly, flexible and creative. College degree in Elementary Education or relevant degree, or 3 years experience at a supervisory level or higher for children’s activities programs or similar position is preferred. Good Communication skills. CPR and First Aid training preferred. Schedule will consist of 3-4 shifts a week; Weekends and holidays required. Opportunity for additional shifts during holiday periods.
Fitness Center Attendant – Full Time, year round. The Fitness Center Attendant greets, schedules massages, and performs light housekeeping and seasonal pool maintenance. Candidates should have excellent customer service skills, attention to detail, and experience with cash transactions. Must be able to lift at least 50 lbs. Weekends and holidays required.
Tennis Instructor – Seasonal. Conducts tennis lessons and clinics and ensures our guests receive outstanding service in a guest friendly environment. Experience required.
Outdoor Maintenance – Full Time, year round. Cuts, collects and maintains firewood supply, assists in cattle feeding, performs general outdoor grounds maintenance. Experience operating tractor and plow truck preferred. Chainsaw safety certification preferred. Holidays and some weekends are required.
Maintenance Worker – Full Time, year round. Responds to Guest requests in a timely manner. Reviews and completes work orders. Documents status of each work order and follows up appropriately when needed. Responds to radio dispatch requests. Some carpentry, plumbing, electrical troubleshooting and repair ability. General Maintenance experience preferred. Clean Driver’s License. Organizational skills necessary. Shifts may vary. Day and evening shifts required. Weekends and holidays required.
Mountain Bike Mechanic – Seasonal. Must be able to work most weekends including Sundays. Mountain bike mechanic experience desired, but not required. Must have excellent Customer Service Skills. Lead tours and give bike lessons as needed. Must be a team player and help customers in the Retail shop when necessary. Keep all Bikes clean and in perfect condition. Weekends and holidays required.
Owner Services Administrative Assistant – Part time, year round. Acts as administrative support to guest house and villa sales and services. Must have outgoing personality with strong interpersonal and phone skills, know MS word/ excel and be able to multi-task and prioritize work.
Employees of the Trapp Family Lodge are able to take advantage of the many recreational benefits that our extensive property provides including cross country skiing and snowshoeing, access to mountain biking and hiking trails, as well as use of the fitness center and swimming pools. Depending on their status and classification, employees may be entitled to participate in the following benefits after they have met the eligibility requirements.
- Medical Insurance
- Dental Insurance
- Life & Disability Insurance
- Medical Care Flexible Spending
- Paid Time Off
- Employee Assistance Program
- Free stay at the Lodge once per year for employee and a guest
- Free meal in the Dining Room once per year for employee and a guest