Frequently Asked Questions Trapp Family Lodge & the von Trapp Family

Are masks required at your property?
At this time masks are not required for any guests visiting the lodge.

Where are you located?
We are located at 700 Trapp Hill Road, Stowe, Vermont 05672

What time is check-in and check-out?
Main Lodge check in is at 4pm and check out is at 11am
Check in is at 7pm for village 1 & 2 and 4pm for village 3
Check out is at 9:30am for village 2 and 10am for village 1 & 3
Villa check in is at 5pm and check out is at 10am

Do you have accessible rooms?
Yes, please visit our Accommodations page to learn more about accessible rooms.

Do you have connecting rooms?
Some of our Premier rooms do connect, but we can not guarantee that you will be placed in connecting rooms if you book two premier rooms.

What is your resort fee and what does it cover?
Our resort fee is $35 per night, per room for guests staying in the Lodge. Please visit our Property Amenities page to see what it covers!

How do I request an early check-in or late check-out with the Lodge?
Early check-in or late check-out times may be offered on the day of arrival or departure. Please check with the front desk for availability.

What is your policy regarding cancellations?
If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's Cancellation Policy as stated during the reservation process.

Will I be charged for extra guests occupying my room?
Lodge room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you will need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.

Is there a minimum age requirement to reserve a room at the Lodge?
You must be at least 18 years of age to make a reservation at the Trapp Family Lodge. A valid ID is required.

Does the Lodge have rollaway beds?
Rollaway beds are allowed in specific rooms. Please contact the reservations department for more information at reservations@trappfamily.com.

Do you have cribs?
We have a limited number of cribs and pack 'n plays. To request one, please email reservations@trappfamily.com.

Can I bring my pet?
Trapp Family Lodge accepts dogs under 50lbs. Fees start at $75 per night, per dog (maximum of two per room). All pet friendly accommodations must be booked through the reservations department directly. Call our reservations department at 800-826-7000 ext. 1, to book your pet friendly room today!

Are dogs allowed on the trails?
Dogs are permitted only in dog friendly areas and are not allowed on our hiking, mountain biking, ski or snowshoe trails. Please see the front desk for a map of dog friendly areas.

Do you have on-site parking?
Yes, parking is included with the resort fee.

Is there a place to charge my electric car?
Yes, we have a level 2 electric vehicle charging station at the Bierhall and 2 level 2 charging stations at our Outdoor Center; available on a first come - first served basis.

How much is a parking pass?
Parking is included in the Resort Fee for overnight guests and for day visitors with purchase of a trail pass.

How old is the Lodge?
The original Lodge began welcoming guests in 1950 but burned down in 1980. The Lodge was expanded, rebuilt, and reopened in 1983. The West Wing was added in 2000 and we just finished renovations on our guest rooms in the main lodge in Spring 2022. 

How much does it cost to stay at Trapp Family Lodge?
Room rates vary throughout the year based on season and availability. You can check dates and rates here.

Do you offer shuttle service from the airport?
We do not offer shuttle service to or from the airport. Rental cars and taxi service are available at the airport.

Do you have a resort shuttle?
We do have a shuttle for on-property only. You may ask at the Lodge front desk, or at dining host stands to call the shuttle for you when available.

How can I book 10 or more rooms?
Trapp Family Lodge considers 10 or more rooms a group. To book, please contact our group sales department at sales@trappfamily.com.

Where are your bathrooms located and are they public?
Restrooms are located on the main floor of the Lodge between the front desk and Lounge and on the third floor in the West Wing, on the bottom floor of the Kaffeehaus, in our Fitness Center, on the main floor and second floor of the Bierhall and on the bottom floor of the Outdoor Center.
Restrooms are available to guests staying, dining, or recreating with us.

Can I leave my luggage at the hotel before check-in?
We are happy to store your luggage for a few hours before check-in.

Why is the rooms page showing me no available rooms for my selected date(s)?
Two-night reservations are required on most weekends and during peak foliage season (with a four-night minimum required for major holiday weekends). This may cause our availability calendar to show "No Availability." During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay. Interested in a one-night stay? Please call us directly at 1-800-826-7000 ext. 1.

Do you allow smoking on property?
Smoking is not permitted in any guest rooms, Guest Houses or Villas including balconies or patios. Smoking is permitted outside, 50ft or more from any building.

What is the statue above the lounge fireplace?
St. Nicholas, the patron saint of hoteliers and brewers.

I have questions about my bill. Who do I call?
You may contact the front desk at 1-800-826-7000.

I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?
Our reservations department will be delighted to help make special arrangements for you. Contact them directly at 1-800-826-7000 ext. 1.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
You will need to contact the channel through which you made your reservation.

Do you have onsite laundry?
We have a coin operated facility on property available for guests staying in our Guest Houses. Washers and dryers are available in all Villas. Guests of the Lodge may contact the front desk about laundry service and costs.

Do you offer babysitting services?
We do not offer babysitting services.

Do you have an elevator? Can all rooms be accessed by elevator?
We have elevators in the Lodge and in our Bierhall. Not all rooms can be accessed by these elevators.

Is breakfast included in your rates?
Our daily rates do not include breakfast, however we offer several packages that do include breakfast.

Do you have an early departure fee?
Yes there is, based on the time of year you are staying with us. It can be $50 or more based on the time of year you are staying with us.

Is the lodge open year-round?
Yes, we are open all year long.

Do the rooms have refrigerators and/or microwaves?
We do not have microwaves in our rooms. All of our Main Lodge guest rooms are equipped with refrigerators.

Do the guest rooms have irons/ironing boards? Hair Dryers?
Yes, all rooms are equipped with these amenities.

Is there a pool?
We have a year-round heated indoor pool and outdoor hot tub. We also have an outdoor pool open during summer months.

Do you have a spa?
We offer massages at our Fitness Center. Please contact the Lodge to make your reservations today.

What is there to do on property?
We offer a multitude of amenities and activities on property and most are included in the resort fee for overnight lodge guests such as: 60 km of private trails for running, hiking, biking, skiing and snowshoeing, a rock climbing wall, tennis courts, pickleball court, indoor and outdoor pool, 20 person outdoor hot tub, gym, sauna, history tours, bird watching walks, wildflower tours, garden tours, farm tours such as Meet the Cows and Meet the Sheep, hikes to the chapel, brewery tours, 18 hole disc golf course, hikes to our cabin, Maple Sugar Tour, Learning the Forest tour, campfire and s'mores, special holiday happenings and more! Check out all the activities we have to offer and what's included with your resort fee here! Activities available at an additional cost include carriage and sleigh rides, morning yoga, massage, mountain bike rentals, cross country ski and snowshoe rentals, wine tastings, fondue nights, our Oktoberfest celebration in September, and holiday buffets and celebrations. Please note that some activities are seasonal.

Do you offer in-room massage?
We are unable to offer in-room massage, but we have comfortable massage rooms in our Fitness Center.

Do you offer activities on property?
Yes, we offer many activities at Trapp Family Lodge! Please visit our Activities page or contact our Fitness Center for more information.

Do you offer Mountain Bike rentals or lessons?
We offer both lessons and rentals for mountain bike beginners or experts here on property. Contact the Outdoor Center at 802-802-5719 for up to date info on pricing and lesson availability. We offer trail maps and are a top destination in Vermont for mountain biking.

Do I need a dining reservation?
We suggest making dining reservations in advance to guarantee a spot in one of our restaurants.

Do you require a dress code in your Main Dining Room?
Our Dining Room can be casual or formal. We ask that guests do not wear ripped clothing, hats or athletic wear.

What will the weather be like/will there be snow?
This all depends on mother nature. Our winter trails are usually open from December through March, but may open sooner and close later depending on the weather. Summer trails are usually open May through October.

What are the trails like today?
Check out our trail report for up-to-date conditions by clicking here.

Where can I purchase a trail pass and do I need one?
Trail passes are included in the Resort Fee for overnight Lodge guests, and day visitors may purchase a trail pass at the Outdoor Center or online at the top of this page where it says "SHOP ONLINE AND GIFT CARDS". Anyone on our 60km private trail system or on our grounds must have a trail pass on them.

Is it true there is a family cemetery on property?
There is a family cemetery on property where Maria, Captain von Trapp and six of the von Trapp children are buried.

What is a snowshoe?
A snowshoe is an attachment that you put on your boot to be able to walk in the snow. Snowshoes can be rented at our Outdoor Center.

Is there a chapel on property?
Yes, Werner von Trapp built a chapel on a hill behind the lodge, after surviving a battle during WWII. He promised God that if he survived, he would build a chapel in God's honor and came through on his promise once he returned safely from war. Learn more about this amazing feat and visit the chapel on our "Hike to the Chapel" tour.

Is there a gift shop in the lodge?
Yes, the Lodge gift shop is located on the level below the Lobby. We have two additional gift shops located at the Outdoor Center and Bierhall.

Do you offer tours of the sugar house when not sugaring?
We offer year round tours of our sugar house, including maple sugaring season in early spring. In the winer months, snowshoes are required.

Do you have a Disc Golf course?
Yes, we have an 18-hole disc golf course right here on property that begins and ends at our famous Bierhall. Be Sure to grab lunch, dinner or a few beers before of after you play!

Where are the cows and sheep?
The cows and sheep move between several pastures on property. Please check with the Outdoor Center for the most up-to-date location.

Can you describe your beers, which one do you recommend?
Our Award Winning lagers are crisp, clean and refreshing. We have year-round lagers and seasonal brews. You can find more info about our beers here!

Do you offer Brewery Tours of von Trapp Brewing?
We offer one hour brewery tours at our on site brewery, which is attached to our Bierhall. Tours are Saturdays at 1pm and Tuesdays at 6pm.

Do I need to reserve my rental equipment?
It is possible to reserve your rental equipment in advance. You may also go directly to our Outdoor to reserve and pick up your rentals.

How do I reserve a ski lesson and how early should I arrive for it?
To book a ski lesson, call the ski shop at 802-253-5755. Please arrive 30 minutes prior to check in and be fitted for rentals.

How long is a ski lesson?
Ski lessons are one hour in length and can be longer if booking a private lesson.

Can I ski after the lesson?
We strongly recommend skiing after your lesson. A trail pass is required anytime you are skiing on our trails.

Was the Sound of Music filmed at the Trapp Family Lodge?
The Sound of Music was filmed in Salzburg, Austria, the ancestral home of the von Trapp Family, as well as Hollywood. The houses depicted in the movie were not the actual home of the von Trapp Family. You can learn more about von Trapp history by taking one of our History Tours here at the Lodge!

How many children did Maria have?
When Maria met Captain von Trapp, he had seven children with his late wife Agatha. After Maria and Captain von Trapp married, they had three children, Rosmarie, Eleonore, and Johannes.

Was the Captain a Nazi?
Captain von Trapp was not a Nazi and escaped Austria with his family to get away from the Nazi regime.

Is there a museum?
There is no official museum, but there are many family photos, movie posters, playbills and more von Trapp family memorabilia on display at Trapp Family Lodge for guests to enjoy during their stay. The best way to lean more about the real story of the von Trapp Family is by taking our History Tour where you may even have the chance to meet Kristina or Sam von Trapp for a Q&A. During the History Tour you will also view The Real Maria, a documentary about Maria's last visit to Salzburg when she was 80 years of age. This is a must-do while staying at the Lodge or visiting the area! Public History Tours have an admission fee. The tour is included at no extra cost in the resort fee if you are staying with us at the Lodge. Check out our activities calendar here for available days and times.

Are there any von Trapps still alive?
Yes. Maria and Captain von Trapp are survived by their children, Johannes and Rosmarie. They are also survived by many grandchildren, including Johannes' two children Kristina and Sam, as well as many great grandchildren.

How wealthy was the family?
The von Trapps lost all of their money as a result of a run on the bank following the Great Depression. In fact, when they arrived in New York, they only had a few dollars to their name. The family made money traveling and singing as the von Trapp singers and now make a living as owners of Trapp Family Lodge and von Trapp Brewing.

Who owns Trapp Family Lodge?
The von Trapp family owns and operates Trapp Family Lodge. You may even run into one of them while staying here!

Where do the von Trapps live?
Johannes, Kristina and Sam live on property with their families at Trapp Family Lodge, and other family members live throughout Vermont and the U.S.

Do the von Trapps still sing?
Some family members still sing, although the original von Trapp children do not. Some grandchildren and great grandchildren of Maria and Captain von Trapp continue the tradition of singing professionally. Family members do sing with guests every Christmas Eve during non-airborne pandemic years.

Which book is best to describe the history of the von Trapp Family?
We have a variety of books about the family history, many of them written by family members. We would suggest "The World of the von Trapp Family", "Maria" and "The Story of the Trapp Family Singers" upon which the Sound of Music was based. You can purchase these books in our gift shops or online. You may also purchase them online at the top of the homepage in the header under "Shop Online and Gift Cards".